Komunikāciju aģentūra "Puzzle"
COMMUNICATION AGENCY "PUZZLE"

We are a group of trainers, training and consulting specialists with valuable experience of designing and conducting trainings in communication, sales, customer service and management for international and local business companies and public administration.

professional master's degree (specialty - teacher and researcher of pedagogy and psychology);
the first Latvian psychologist who opened private practice;
experience in staff development course development and management since 1999 (including such topics as "Communication Skills", "Working with difficult clients", "Stress Management", "Burnout Syndrome Prevention", "Role playing for improvement of professional activity", "Time Management", "Conflict Management", etc);
created professional development training courses for various state institutions (including the National Tax Board, Ministry of Welfare Ministry and its subordinate institutions, State Audit Office of Latvia), as well as for local governments and for non-governmental sector.

7 years of experience as developer and trainer of educational workshops - working with children and adults;
Teacher of visual arts and history of arts - LU, Faculty of Education and Psychology. Second level of professional higher education, the main field of study - pedagogy, psychology, visual arts, history of arts, history of culture;
continues to improve her knowledge by attending training at Latvian psychoorganic Analysis Psychotherapist Association;
updates her knowledge regulary with participation at professional development courses.

master's degree in Business Administration - LU;
bachelor's degree in Business Management - Concordia International University (Estonia) ;
creating, developing training programms and group training since 2000;
Member of the Board at coaching, training and consulting company "Humulus";
a multiannual co-operation with "Communications Agency "Puzzle"" - creating, developing training programms for different levels of staff in governmental and non-governmental sector.

lecturer including such topics as "Conflict Management", "Mediation", "Manager development programms";
Doctor degree in Management Science at LU, Mg.iur, Mg.paed.in career counseling;
certificate of counseling psyhotherapy bases (HEPI); Certificate in using innovative educational methods (LU);
chairperson of the Board - Conflictology Institute ;
manager at Talent Academy (LJZA);
more then 20 years of practical experience in management, problem and conflict resolution, education;
participated in many social, business and legal transactions nuisance disputes, managed both dialogues and group conversations.

master degree of Social Sciences - communication science and professional education in social work;
project manager, lecturer, training and project coordinator;
created, developed training programms "Business Style and Etiquette", "Personal image development", "PR for Office in brief or Organization image development";
participation in international conferences and projects.

long term and extensive experience in designing and leading academic and professional training programs in universities in Latvia and abroad;
M.D. in pedagogy, academic education in communication and cultural politics, musical stage production and vocal pedagogy;
language and rhetoric consultant in the main television channel in of Latvia, board director in cultural and arts education centre "Kāpnes", educational project expert in Academic program agency;
participated in numerous international projects and conferences, publications in local and international media, the author of book "Art of rhetoric".